QUALITY
Quality System
The quality assurance system applies to all activities of the company, and has been developed in accordance with international standards. The quality assurance system is fully documented and structured in 3 levels
Quality Manuals
This document details the corporate quality policy and structure of the company and references appropriate Operating Procedures.
Operating Procedures
These documents describe the actual process, and controls applied, to all activities concerned with the attainment of a quality assured contracting services. A list of operating process is given in the Index section of this quality assurance manual.
Quality Planning
As the company operates a standard type and range of services, customer satisfaction and quality are achieved by operation in accordance with the document quality system. Specify customer requirements are identified and documented during the contract review process, allowing these requirements to be communicated and achieved, ensuring satisfaction of all customer declared needs.