POLICY
Policy and Objectives
RoyalCladding’ quality policy is to achieve sustained, profitable growth by providing services which consistently satisfy the needs and expectations of its customer.
This level of quality is achieved through adaptation of system of procedures that reflect the competence of the company to existing customers, potential customer and independent auditing authorities.
chievement of this policy involves all staff, who is individually responsible for the quality of their work, resulting in a continual improving working environment for all. This policy is provided and explained to each employee by the Managing Director.
The objective of the quality Assurance System is
To maintain an effective quality assurance system complying with international quality standards
To achieve and maintain a level of quality which enhances the company reputation with customers.
To ensure compliance with relevant statutory and safety requirements.
To endeavour, at all times, to maximize customer satisfaction with the services provided by RC.
Definitions
The terms and descriptions used in this manual are generally defined in International Quality Standards.
Additional definitions apply for items not covered by the documents
Site, Any location, other than the company established premises, where work is undertaken as part of a formal contract.